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Shipping Policy

Paul Penders ships its products to almost all parts of India. Orders placed will be shipped within 24-48* hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: We offer free shipping across India

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products may take 5-7 days depending on location.

Paul Penders ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Paul Penders is not liable and would request its users to cooperate as Paul Penders continuously tries to nought such instances. Also, Paul Penders reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to the customer.

Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

International Locations: You can visit our international site www.paulpenders.com for deliveries & orders outside India.

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 48hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Exclusive Diwali Gifting Collection
Exclusive Diwali Gifting Collection

Paul Penders' gift collection is very passionately and lovingly packed, designed and chosen to help you select that ''Perfect Gift''. A gift of nature, purity and ancient tradition, a beautiful way to convey your feelings or honour someone's special day.

Diwali Special

Someone purchased a

Alpinia & Teatree Cleansing Wash 150ml
6 minutes ago from Srinagar

Someone purchased a

Love in the Layers Shampoo 300ml
25 minutes ago from Vadodara

Someone purchased a

Hand Made Perfecting BB Cream 20g
25 minutes ago from Varanasi

Someone purchased a

Dry Skin Relief 30g
20 minutes ago from Pune

Someone purchased a

Hand Made Cream Lipstick Raspberry 4g
18 minutes ago from Pune

Someone purchased a

Hand Made Cream Lipstick Peony 4g
5 minutes ago from Visakhapatnam

Someone purchased a

Natural Mascara (Black) 6ml
20 minutes ago from Rampura

Someone purchased a

Serum For Natural Luscious Lashes 5ml
11 minutes ago from Pune

Someone purchased a

Hand Made Cream Lipstick Rosewood 4g
2 minutes ago from Hyderabad

Someone purchased a

Aqualuna Illuminating Cream 20g
7 minutes ago from Mumbai

Someone purchased a

Aloe & Lavender All Day Moisturizer 30g
3 minutes ago from Surat

Someone purchased a

Ceramide Recovery 20g
4 minutes ago from Hyderabad

Someone purchased a

Rosemary & Calendula Cleansing Milk 150ml
23 minutes ago from Vadodara

Someone purchased a

Hand Made Moisture Foundation Island Sand 30g
23 minutes ago from Nagpur

Someone purchased a

Hand Made Cream Lipstick Maple 4g
8 minutes ago from Varanasi

Someone purchased a

Leave-in Defrizzing Balm 20g
13 minutes ago from Patna

Someone purchased a

Botanical Men's Best Cleanser 125ml
20 minutes ago from Gwalior

Someone purchased a

Hand Made Cream Lipstick Mulberry 4g
4 minutes ago from Meerut

Someone purchased a

Intensive Hair Repair Therapy 75g
2 minutes ago from Ludhiana

Someone purchased a

Avocado & Cranberry Night Time Moisturizer 30g
23 minutes ago from Thane

Someone purchased a

Active Glow Facial Scrub 75g
5 minutes ago from Chandigarh

Someone purchased a

Juniper & Yarrow 24 hours Moisturizer 30g
28 minutes ago from Ludhiana

Someone purchased a

Botanical Men's Best After Shave Lotion 125ml
28 minutes ago from Meerut

Someone purchased a

Lavender Body Lotion 250ml
4 minutes ago from Bengaluru

Someone purchased a

Hand Made Cream Lipstick Tearose
21 minutes ago from Vadodara

Someone purchased a

Time Release Jasmine Shampoo 250ml
26 minutes ago from Vadodara

Someone purchased a

Botanical Men's Best Shower & Shampoo 125ml
18 minutes ago from Coimbatore

Someone purchased a

Chamomile & Moringa Skin Toner 150ml
17 minutes ago from Ludhiana

Someone purchased a

Love in the Layers Conditioner 300ml
15 minutes ago from Bengaluru

Someone purchased a

Hand Made Cream Lipstick Sonal 4g
27 minutes ago from Pune

Someone purchased a

Plantago Essential Eye Gel 20g
25 minutes ago from Amritsar

Someone purchased a

Herbal Lemon Conditioner 250ml
11 minutes ago from Patna

Someone purchased a

Herbal Moisture Shower Gel 250ml
18 minutes ago from Bhopal

Someone purchased a

Herbal Sun Prosperity 100g
23 minutes ago from Lucknow

Someone purchased a

Hand Made Cream Lipstick Cinnabar 4g
15 minutes ago from Jaipur

Someone purchased a

Marigold Handcream 75g
12 minutes ago from Ludhiana

Someone purchased a

Eau De Perfume Rain Flower (Jasmine Delicate Sc...
19 minutes ago from Chennai

Someone purchased a

Magic Minerals 3g
14 minutes ago from Gwalior

Someone purchased a

Botanical Men's Best Toner 125ml
28 minutes ago from Coimbatore

Someone purchased a

Natural Baby Shampoo 150ml
5 minutes ago from Coimbatore

Someone purchased a

Hand Made Cream Lipstick Sish 4g
27 minutes ago from Bengaluru

Someone purchased a

Natural Baby Shower Gel 150ml
21 minutes ago from Kanpur

Someone purchased a

Natural Baby Lotion 150ml
7 minutes ago from Pune

Someone purchased a

Hand Made Moisture Foundation Wood Brown 30g
5 minutes ago from Faridabad

Someone purchased a

Intensive Cleansing Therapy (ICT) 110g + 150ml
23 minutes ago from Visakhapatnam

Someone purchased a

Citrus Fruit Exfoliant 30ml
3 minutes ago from Varanasi

Someone purchased a

Eau De Perfume Star Sense (Sensual Smooth Exqui...
20 minutes ago from Coimbatore

Someone purchased a

Eau De Perfume Freedom (Citrus Floral Zests) 30ml
26 minutes ago from Nagpur

Someone purchased a

Hand Made Moisture Foundation Sweet Amber 30g
15 minutes ago from Hyderabad

Someone purchased a

My SkinFitness Complexion Booster 30ml
3 minutes ago from Mumbai

Client service

OUR CONTACTS:
Delivery:

Free delivery all orders of $120 or more of eligible items across any product category qualify

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express

RETUN POLICY:

You can return any item purchased within 16 days of the delivery date

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